Any products that are delivered to the customer in unsatisfactory condition may be refused at the pickup site. The item will either be replaced or you will receive a credit for the item. Please use our Contact Us form to communicate any problems with your order in addition to advising the site manager.
All discrepancies must be reported within 24 hours of delivery day for refunds to be processed.
All orders submitted must be paid for; refunds are not available if you forget an item at the pick-up site, or fail to pick up your order entirely.
Please see our Terms of Service for other information.